iBox – When and Why
You work in a knowledge and project intensive organization with 100 or more employees. Your data, knowledge, and information is unstructured – in multiple formats – such as text files, presentations, emails, web pages, and so on. And it’s all mission critical. You store it on Microsoft content stores, and conventional search tools are insufficient.
Conventional search tools can’t keep up
Finding and reusing information is challenging with a conventional content/free-text search approach.
The main challenges are:
- Employees can’t find the information.
Search queries are inadequate – they do not account for synonyms, abbreviations, hierarchical terms or related terms. Result sets are overwhelming – sometimes no narrower than the entire data set. And navigation/filtering is insufficient – providing few and imprecise faceted counts, if any, and lacking filtering operators. - Users don’t classify information with metadata.
There are too many systems in one organization – too much for most employees to remember. The conventional approach to classification is cumbersome, labor intensive and most often an awkward fit. Some systems are too rigid, offering no classification options at all. Users do not see the benefit of their efforts, so they stop classifying altogether. The result is inaccurate, inconsistent and limited classification, if any. - Administrators find metadata models unmanageable.
It is a real challenge to build and manage taxonomies and ontologies using conventional metadata tools. And often they apply only to an individual content store silo, or even just a part of it. “Taxonomy lists” in MOSS are often manageable individually per site, document library, or work space. These systems are insufficient for metadata management, particularly because by its nature, metadata is dynamic.
iBox lets you find the information you need. Fast.
iBox takes you from conventional enterprise search to Instant Findability™ to help you find information stored on the Microsoft platform. So the administration, classification and—most importantly – Findability™ – is as simple as it can be.
Want to know more? Read What is iBox?